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Our Privacy Policy

Last Updated: May 25, 2020

Introduction

Beijing Rice Technology Co., Ltd. (hereinafter referred to as "FSU" or "we") attaches great importance to the protection of users' personal information. When you download, open, browse, register, log in, and use the "FSU" website, software and related products and/or services ("products and/or services"), we may collect and use your relevant information. We hope to explain to you through this "Privacy Policy" how we will collect, use, store and share this information, as well as the ways we can provide you with access, update, control and protection of this information. This "Privacy Policy" is closely related to the FSU products and/or services you use. We hope you will read it carefully and, if necessary, make the choices you think are appropriate in accordance with the guidelines of this "Privacy Policy". For the relevant technical vocabulary involved in this "Privacy Policy", we try to use concise and concise expressions to facilitate your understanding.

 

If you disagree with the relevant content of this "Privacy Policy" on basic business functions, it may affect the effectiveness of providing you with corresponding products and/or services. Your use of our products and/or services means that you agree to our collection, use, storage and sharing of your relevant information in accordance with this Privacy Policy. For the relevant technical vocabulary involved in this "Privacy Policy", we try to use concise and concise expressions to facilitate your understanding.

 

If you disagree with the relevant content of this "Privacy Policy" on basic business functions, it may affect the effectiveness of providing you with corresponding products and/or services. Your use of our products and/or services means that you agree to our collection, use, storage and sharing of your relevant information in accordance with this Privacy Policy. When this "Privacy Policy" is updated, we will release the latest version on the FSU platform in time. If you have any questions about this "Privacy Policy" or related matters, you can contact us through the customer service hotline on the FSU website (www.futurestateuniversity.com) or online consultation.

 

This "Privacy Policy" contains the following:

  1. How we collect and use your personal information

  2. How do we use Cookies and similar technologies

  3. How do we store your personal information

  4. How do we share, transfer, and publicly disclose your personal information

  5. Your rights

  6. Information Security

  7. Protection of children's personal information

  8. How to transfer your personal information globally

  9. Scope of application of privacy policy

  10. Changes to Privacy Policy

  11. How to contact us

 

1.How we collect and use your personal information

1.1 In order to ensure the normal operation of the basic business functions of user registration, course services, online courses, customer service, gift package delivery, and personalized marketing, and various extended business functions that provide personalized user experience, we will collect and use the following and Information about you. If you do not provide relevant information, you may not be able to register as our user or use and enjoy certain products and services we provide, or you may not be able to achieve the intended effects of related products and/or services.

(1) Basic business functions 

  1. User registration. To use any FSU product and/or service, you must become a FSU official member. When you register a FSU account or use the products and/or services provided by FSU, you need to provide us with your mobile phone number and student age information. We will verify the validity of your identity information by means of SMS verification codes. We will encrypt and store these data in a secure server 

  2. Course service. In order to provide you with complete products and/or exclusive services, FSU will ask you to provide the student’s name, gender, language and your WeChat account information. FSU needs this data to provide you with relevant course services quickly and conveniently, and continue to optimize The content of the service can better meet your needs. At the same time, in accordance with relevant laws and policies, you need to complete the student information in the personal center after logging in and provide the student's real name. 

  3. Online courses. In order for you to successfully complete the online course, you need to check whether the network, camera, and microphone functions of your device are normal before class. When using these functions, you need to turn on the camera (camera) and microphone functions to us on the device. Access authority, you can use these functions to communicate with the course teacher online and video interaction. In order to provide you with complete products and/or exclusive services, when you use our products and/or services, we will record and record the course. After the course is over, you can replay and watch. When you turn on these permissions, you authorize us to collect and use personal information to achieve the above functions. You can also turn off the corresponding access permissions on the device at any time. If you turn off permissions, you cancel these authorizations, and we will no longer If you continue to collect and use your personal information, you will not be able to provide you with the above-mentioned functions corresponding to these authorizations. If you continue to use these functions, you will need to re-enable access. Your decision to close the authority will not affect the previous processing of personal information based on your authorization. 

  4. Customer service. To ensure the security of your account, we may use your account information to verify your identity when providing customer service to you; when you need to provide customer service consultation or after-sales service, we will query your order information to help you solve the order problem. When you communicate and consult with our customer service, we will record the call. 

  5. Send gift packages. If you are using our services, if you get any gift packages or redeem gifts according to any activity rules published by FSU platform, in order to send you gift packages and/or gifts, we will collect your consignee information and contact address And mobile phone number.

 

(2) Expand business functions

a) Personalized marketing

  • With your prior consent, we will ask you to provide your or student personal information, including occupation, education, age, and gender information, in order to improve FSU's products, services, and publicity effectiveness. FSU may use such personal information to produce an overall report about the user group. Such personal information and overall reports are in an anonymous form and will not contain content that can identify you or the students.

  • Based on the needs of marketing activities, we will obtain your address book information with your authorization to facilitate you to share related activities with your address book friends. You can cancel such authorization at any time through your device system settings.

 

b) Provide a personalized user experience

With your prior consent, we will automatically collect your information or obtain system permissions based on analyzing your use of our products and/or services and advertising optimization purposes, including:

  • Device or software information, including configuration information provided by your mobile device, web browser or other programs used to access our products and/or services, the version and device identification code used by the mobile device, and information about the location of the device (IP address, GPS location, and sensor information such as WLAN access point, Bluetooth and base station that can provide relevant information);

  • Information searched or browsed when using our products and/or services, including web search terms you use, url addresses of social media pages you visit, and other information you browse or request when you use our products and/or services And content details;

  • With your authorization and consent, write relevant course information into your calendar when using our products and/or services.

  • The biometric service provided by the device system you use can be used to distinguish your unique physiological characteristics, including your facial recognition data and/or fingerprints, such as Apple’s touch ID, face ID, and Android system You understand that the collection, storage, and comparison services of your biometric information will be completed by the mobile phone or device you use and its system, and we will not save your such information. We will only apply to you for this permission when your use of our products and/or services may consume your class time rights.

  • The information (metadata) contained in the content that you share through our products and/or services, including the date, time, or location of the photo taken or uploaded, or the audio or video.

 

You need to be aware that the above functions are the extended business services we provide you. We will enable the above functions on the premise of seeking your consent. You can choose not to provide us with personal information related to the realization of the above functions, or refuse to open the corresponding system permissions. In this case, you will not be able to experience the above services. At the same time, after you enable the above-mentioned business extension functions, you can manage, reject or close related permissions through the system settings at any time. If you close the permissions, you cancel these authorizations. We will no longer continue to collect and use your personal information. The above-mentioned services and/or functions corresponding to this authorization cannot be provided to you. If you continue to use these functions, you need to re-enable the access rights. Your decision to close permissions will not affect the processing of personal information that was previously performed based on your authorization. We hereby guarantee that you have not selected the above-mentioned extended business functions and will not affect your normal use of the basic business functions we provide you.

 

1.2 For the security of your account, we will establish a FSU account center. The following information you provide on our platform will be synchronized to the FSU account center:

(1) The types of synchronized information include: your mobile phone number, avatar, and nickname used when registering on our platform;

(2) Synchronous applications include: FSU English (including parent terminal and learning center), rice online school, FSU enlightenment, and new products developed by FSU in the future;

(3) After accessing the FSU account security center, you will be able to log in across applications, that is, any account registered in any application that has access to the FSU account center can log in to all applications that have access to the FSU account center

 

1.3 In order to provide you with more professional and safe basic business functions and additional business functions, for technical needs, our platform embeds a third-party software development kit (SDK), the third-party SDK embedded in our platform and the third-party collection or The shared information is as follows:

(1) Tencent BuglySDK: In order to improve the stability of the service and facilitate the rapid and accurate positioning of problems after the related service crashes, Tencent Bugly will collect and share your device information during your use of the service, including the device IID, system version, and device model Basic equipment information;

(2) Bugtags SDK: If you have completed the online course in the iOS system, in order to improve the stability of the service, so that you can accurately locate the problem after the use of the related service crashes, the Bugtags SDK will collect the device information during your use of the service (Device UDID and IP information) and your operation behavior records (including click behavior, web browsing records, user operation records);

(3) QQ Sharing SDK: In order to enable you to share on the QQ platform, QQ Sharing SDK will collect your device information including device model and system version;

(4) Alibaba Push SDK: If you have completed online courses on the Android system, in order to obtain remote configuration to support the upload of media resources, so that you can achieve better mobile application push functions, the Alibaba Push SDK will be used in your service In the process, collect your device information, including device version number, device model, system version, IP address, device IMEI number, IMSI number and other basic device information.

The above third-party SDKs will collect your personal information based on product functions. We will only authorize your corresponding personal information to the above-mentioned third parties when you authorize and agree to activate the relevant functions or when we give sufficient prompts when you actively use the relevant functions. Plug-In.
 

2. How do we use Cookies and similar technologies

We or our third-party partners may collect and use your information through cookies and store this information as log information. We use our own cookies to provide you with a more personalized user experience and products and/or services for the following purposes:

(1) Remember your identity. Cookies help us identify you as our registered user, or save your preferences or other information you provide to us;

(2) Analyze your use of our products and/or services. We can use cookies to understand what activities you use our products and/or services, or which web pages or products and/or services are most popular with you;

(3) Advertising optimization. Cookies and webbeacon help us provide you with advertisements related to our products and/or services based on your information. While we use cookies for the above-mentioned purposes, we may use the non-personally identifiable information collected through cookies to analyze how users use our products and/or services, and to use our advertising services. You can reject or manage cookies through your browser settings. However, please note that if you disable cookies or web beacons, you may not be able to enjoy the best service experience, and some products and/or services may not work properly. In order to confirm your usage pattern and website usage status, our website will record your device's IP address and browser type, user's browsing behavior and operation behavior, etc., to help us improve the FSU design and layout format.

 

3. How do we store your personal information

Your personal information will be stored for the shortest time required to achieve the necessary purpose of the business function. If the storage period is exceeded, the personal information will be deleted or anonymized. The personal information collected and generated during our operations within the territory of the People's Republic of China is stored in China in principle, except in the following circumstances:

(1) There are clear provisions in laws and regulations;

(2) Obtain your explicit authorization.

In response to the above circumstances, we will ensure that your personal information is protected in accordance with laws and regulations and this "Privacy Policy".


 

4. How do we share, transfer, and publicly disclose your personal information

(1) Sharing

We will not share your personal information with any company, organization or individual other than our company, unless we obtain your explicit consent. At present, we will ask you for your authorization to share personal information in the following situations:

a) Our affiliated companies

We will share your course video information with our affiliated companies based on the purpose of unified management of the group and the necessary and reasonable principles to realize basic business functions and help us design new business models, evaluate and improve our services , Improve user experience, etc. For this purpose, your personal information may be transferred to the United States where our affiliate company is located. Our affiliates will safely process the service recipient’s information in accordance with applicable data protection laws and other applicable laws.

b) Partners 

We will share your personal information with partners based on the purpose of business promotion and necessary reasonable principles to jointly conduct marketing and publicity of products, services or activities that you may be interested in, and analyze through big data analysis and other channels , Understand the needs of users, design new business models, evaluate and improve our services, and enhance user experience. Any such sharing is subject to confidentiality and security guarantee obligations.

c) Our service providers

We may appoint third-party service providers to manage and/or operate certain functions or services on our behalf, and proper implementation of these functions or services may require the transfer of the information you submit. For example, we will share your consignee information, address information and mobile phone number with logistics companies based on delivery needs to complete the delivery of goods; we may also provide service providers with your personal information based on necessary reasonable principles based on providing services to you. Complete or improve the service provided to you.

d) We may share your personal information externally in accordance with laws and regulations, or compulsory requirements of government authorities. For companies, organizations and individuals that share your personal information, we will sign strict confidentiality agreements with them, requiring them to handle personal information in accordance with our requirements, this privacy policy, and any other relevant confidentiality and security measures.

(2) Transfer

We will not transfer your personal information to any company, organization or individual, except for the following:

a) Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties;

b) When it comes to mergers, acquisitions or bankruptcy liquidation, if it involves the transfer of personal information, we will require the new company or organization that holds your personal information to continue to be bound by this privacy policy, otherwise we will require the company or organization Ask you for authorization again.

(3) Public disclosure

We will only publicly disclose your personal information under the following circumstances:

a) After obtaining your explicit consent;

b) Disclosure based on law: We may publicly disclose your personal information in the case of laws, legal procedures, litigation or mandatory requirements of government authorities.

5. Your rights

(1) Your rights to your personal information

In accordance with relevant Chinese laws, regulations, standards, and common practices in other countries and regions, we guarantee that you exercise the following rights with regard to your personal information:

a) Access your personal information

You have the right to access your personal information, except for exceptions provided by laws and regulations. If you want to exercise data access rights, you can view or modify account settings and information by logging into your account.

b) Correct your personal information

When you find that the personal information we process about you is wrong, you have the right to ask us to make corrections. You can apply for correction by the methods listed in "Access to Your Personal Information". We will respond to your correction request within 15 days.

c) Delete your personal information

In the following situations, you can make a request to us to delete personal information:

• If our handling of personal information violates laws and regulations;

• If we collect and use your personal information without obtaining your consent;

• If our handling of personal information violates our agreement with you;

• If you no longer use our products or services, or you cancel your account;

• If we terminate the product or service. You can submit your deletion request through the customer service hotline on the homepage of FSU website (www.futurestateuniversity.com). If we decide to respond to your deletion request, we will also notify the entities that have obtained your personal information from us and request them to be deleted in a timely manner, unless laws and regulations provide otherwise, or these entities obtain your independent authorization. When you delete information from our service, we may not delete the corresponding information from the backup system immediately, but we will delete the information when the backup is updated.

d) Change the scope of your authorization

Each basic business function requires some basic personal information to be completed. For the collection and use of personal information collected for the purpose of expanding business functions, you can give or withdraw your authorization consent at any time, and you can manage your authorization through the device system authority settings. After you withdraw your consent, we will no longer process the corresponding personal information. However, your decision to withdraw your consent will not affect the previous processing of personal information based on your authorization.

e) The personal information subject cancels the account

You can apply for cancellation of the previously registered account through the customer service hotline on the homepage of FSU website (www.futurestateuniversity.com). After you provide relevant information, we verify that it will not affect your exercise of other rights and interests on the website, and then go through the corresponding procedures for you. After canceling your account, we will stop providing products or services to you, and delete your personal information based on your request, unless otherwise provided by laws and regulations.

f) Respond to your request

To ensure safety, you may need to provide a written request or prove your identity in other ways. We may ask you to verify your identity before processing your request. We will reply within fifteen days. If you are not satisfied, you can make a complaint through the customer service hotline or online consultation on the FSU website (www.futurestateuniversity.com). For your reasonable request, we do not charge fees in principle, but for repeated requests that exceed reasonable limits, we will charge a certain cost depending on the circumstances. For those that are unreasonably repeated, require excessive technical means (for example, the need to develop new systems or fundamentally change existing practices), bring risks to the legitimate rights and interests of others, or are very impractical (for example, involving information stored on backup tapes) Request, we may refuse.

(2) Circumstances that cannot respond to your request

In the following situations, we will not be able to respond to your request:

a) Related to the fulfillment of obligations stipulated by laws and regulations by personal information controllers;

b) Directly related to national security and national defense security;

c) Directly related to public safety, public health, and major public interests;

d) Directly related to criminal investigation, prosecution, trial and execution of judgments;

e) The personal information controller has sufficient evidence to show that the personal information subject has subjective malice or abuse of rights;

f) In order to protect the life and property of the personal information subject or other individuals, but it is difficult to obtain the consent of the person;

g) Responding to the request of the personal information subject will cause serious damage to the legal rights of the personal information subject or other individuals or organizations;

h) Involving trade secrets.

6. Information Security

We only retain your personal information for the purposes described in this Privacy Policy (https://www.futurestateuniversity/agreement/privacy) and within the time limit permitted by laws and regulations. 

In order to protect your information security, FSU will take reasonable and necessary measures to protect your information under the current technical level, and adopt physical, technical and administrative security measures to reduce loss, misuse, unauthorized access, disclosure and modification The risks include, but are not limited to, transport layer data encryption, firewall and encrypted storage, physical access control, and information access authorization control. To this end, we have set up security procedures to protect your information from being stolen by unauthorized access. 

When logging in, FSU also insists on using a password to prevent your personal data files and learning records from being accessed without authorization. 

When you use FSU products and/or services, please take good care of your FSU account number and password. We will use your account number and password to identify you. Once you leak your FSU account and its password, you may lose your information and may have unfavorable legal consequences for you. If you find that your FSU account and its password have been or will be leaked for any reason, please contact our customer service immediately so that we can take corresponding measures. However, we are not responsible for this until we become aware of this situation and take action within a reasonable time. 

In the unfortunate event of a personal information security incident, we will inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, suggestions that you can independently prevent and reduce risks, Remedies for you, etc. We will inform you about the incident by e-mail, telephone, push notification, etc. If it is difficult to inform the subject of personal information one by one, we will take a reasonable and effective way to publish an announcement. At the same time, we will promptly report the handling of personal information security incidents in accordance with the requirements of the regulatory authorities.


 

7. Protection of children's personal information

We understand that the personal information of our students collected and processed may come from minors under the age of 14 ("children"), and we attach great importance to the protection of children's personal information. In this regard, we strictly follow the relevant domestic personal information protection regulations such as the "Network Security Law of the People's Republic of China", "Children's Personal Information Network Protection Regulations" and other domestic personal information protection regulations, implement the protection responsibility, and make the following commitments:

(1) Without the consent of the guardian, children are not allowed to create their own FSU user account;

(2) Before collecting children's personal information, we will remind children and their guardians to read this "Privacy Policy" and inform them of the scenarios in which we collect and process children's personal information and the information security protection measures we have taken;

(3) We will only collect and process children's personal information on the premise of obtaining the authorization and consent of the child's guardian, and process this personal information in strict accordance with the law with the guardian's consent or when it is necessary to protect the child;

(4) We have provided children and their guardians with ways to refuse the above collection and processing. Children and their guardians can get in touch with us through the contact information attached to Article 11 of this "Privacy Policy" to express their specific rejection intentions, and we will deal with them on the basis of identification;

(5) Under normal circumstances, we will not collect personal information that has nothing to do with the realization of the corresponding functional scenarios described in this privacy policy; if business needs, it is necessary to collect and process beyond the agreed purpose and scope, we will specifically inform the child guardian And get their consent;

(6) We will strictly set information access permissions under different functions to control the scope of children's personal information knowledge

(7) Children and their guardians also enjoy the rights of personal information subjects described in Article 5 of this Privacy Policy;

(8) Ensure the safety of children's personal information in accordance with the requirements of domestic personal information related laws, regulations and standards, and the storage requirements and protection measures shown in this "Privacy Policy".

(9) In order to better protect the protection of minors' information, we will designate a person to be responsible for the protection of children's personal information. If you have any relevant questions, you can send an email to the contact information attached to Article 11.


 

8. How to transfer your personal information globally

In principle, the personal information we collect and generate within the territory of the People’s Republic of China will be stored in the territory of the People’s Republic of China, and will only be transferred overseas on the basis of your authorization and consent (if it is a child, the authorization and consent of the guardian will be obtained). 

At present, when students receive course services through live webcast, our foreign teachers will be exposed to the personal information provided by the students in the course videos to ensure classroom interaction effects and course quality. The above-mentioned classroom videos and their personal information may include your facial recognition data, voiceprint data, nicknames, and other personal information you actively provide in the classroom. 

In the above scenarios, your personal information may be accessed or obtained by the above-mentioned foreign institutions or individuals. We only transmit the minimum range of personal information necessary to achieve the above-mentioned purposes, and will strictly comply with the requirements of relevant laws and regulations to protect your personal information and ensure the security, confidentiality and integrity of relevant personal information in cross-border transmission.

9. Scope of Privacy Policy

Except for certain specific products and services, all our products and/or services are applicable to this "Privacy Policy". These specific products and services will be subject to specific privacy policies. Specific privacy policies for certain specific products and services will more specifically explain how we use your information in such products and services. The privacy policy of this particular product and/or service forms part of this "Privacy Policy". If the privacy policy of a specific service is inconsistent with this "Privacy Policy", the privacy policy of that specific product and/or service shall apply. 

Please note that this "Privacy Policy" only applies to the information we collect, store, use, share, and disclose. Unless this "Privacy Policy" clearly indicates otherwise, this "Privacy Policy" does not apply to the following situations:

a) Information collected by third-party services (including any third-party websites) accessed through our products and/or services;

b) Information collected by other companies or organizations that provide advertising services in our products and/or services. 

Please be aware that if you provide your personal information to a third party when you browse a third party’s website or use a third party’s products and/or services, your information shall be subject to the third party’s privacy statement or similar policies. The three parties do not assume any legal responsibility for improper use or disclosure of the information provided by you, regardless of whether you log in or browse the above-mentioned websites, software, or use their products and/or services based on FSU links or guidance.

10. Changes to Privacy Policy

We may revise the terms of this Privacy Policy in due course, and such revisions form part of this Privacy Policy. If such amendments result in a substantial reduction of your rights under this "Privacy Policy", we will notify you in a prominent position on the homepage before the amendment takes effect or through other methods that we deem appropriate (including sending you an email or other means Notify you) Post the changes made to this "Privacy Policy". In this case, if you continue to use our products and/or services, you agree to be bound by this revised "Privacy Policy".

 

11. How to contact us

We have set up a full-time department for personal information protection. If you have any questions, comments or suggestions about this privacy policy, please contact us through the following methods: email to security@futurestateuniversity.com, or through the FSU website (www.futurestateuniversity.com) Customer service hotline on the homepage or online consultation. Under normal circumstances, we will reply within fifteen days. If you are not satisfied with our response, especially our personal information processing behavior has harmed your legitimate rights and interests, you can also seek solutions through regulatory agencies such as the Education Commission, Internet Information, Telecommunications, and Industry and Commerce.

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